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Report an Issue

Use this form to start the independent issue process. We’ll help
structure your documentation to ensure a fair review.

Issue Details

Please provide accurate information about your move and the issue you experienced.

    Your Information

    Full Name *

    Email *

    Move Details

    Moving Company

    Date of Move

    Origin City, State

    Destination City, State

    Issue Information

    Primary Issue

    Estimated Cost ($)

    Description of Issue

    Evidence & Documentation

    Upload photos of damage, bill of lading, inventory lists, and contracts. We support JPG, PNG, and PDF files up to 10MB each.

    Need Help?

    Our support team is available to assist you with documenting your claim correctly.

    Email: issues@movetrust.network

    Before you submit

    Ensure you have the following ready:

    • Original Bill of Lading
    • Signed inventory sheet
    • Clear photos of the damage
    • Photos of the item before the move (if available)
    • Receipts for damaged items

    Your application has been successfully submitted.
    We’ll review it and get back to you shortly.